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We respect your privacy
Privacy Statement – iHance, Inc.
www.ihance.com is owned and operated by iHance, Inc. (“iHance”). iHancecollects personal and non-personal information on ihance.com. iHance is committed to protecting the privacy of its users. We have created this Privacy Statement in order to describe and explain to users our information collection practice. If you have any questions or concerns in connection with iHance’s information collection practice summarized in this Privacy Statement, please send an email, with the subject heading “Privacy Statement Question,” to email@example.com. In the email, please state your questions or concerns.
Your privacy is important to us. By participating in the Council of Better Business Bureau’s BBBonline Privacy Program, we have made a commitment to meet the program’s strict requirements regarding how we treat your information and have it verified by BBBonline. Further information about this program is available at http://www.bbbonline.org.
BBBOnLine Privacy Seal
iHance is a data driven company. In order to provide the highest level of service we use data collected from all of our interactions with customers and prospects.
By doing this we strive to be relevant, timely and accurate – communicating at the right time, with the right information. When you interact with any part of iHance the rest of our company should be aware of the interaction, understand the relevance of that interaction and tailor the next interaction to fit your needs. For this reason iHance attempts to keep track of all interactions with individuals and digital assets of iHance.
Digital assets include all email, web pages, web documents and email attachments that originate from iHance personnel or the iHance website. All digital assets of iHance are the sole property of iHance and cannot be duplicated or shared outside your company without the consent of an iHance representative.
Data concerning your interactions with iHance and the digital assets of iHance is the property of iHance. iHance does not sell or share this data with any third parties.
WHAT INFORMATION IS COLLECTED?
HOW DOES IHANCE USE MY INFORMATION?
Personal information is collected and used for such purposes as, for example, improving communication, processing a user’s resume, or considering alliance applications. In particular, a user’s shipping and billing addresses are used for fulfilling purchase orders. The personal information provided in resumes and alliance applications is used to consider the eligibility of candidates. We may also use a user’s email address, phone number or address: in our internal surveys to obtain feedback on our products, our web site, or on other aspects of our business that affect you as an iHance customer. We may also use personal information to contact a user in connection with the user’s inappropriate use of ihance.com. When you log into the support area of iHance both the login (personal data) and the web pages you view (non-personal data) are recorded in an effort to insure proper access is being given and the content is relevant to problems that are trying to be solved.
We do not sell, rent, share, or otherwise dispose of the personal information collected on ihance.com to third parties. We may, however, disclose your personal information when required by law or in the good-faith belief that such disclosure is necessary to comply with law.
When we send messages to you or others, we may provide a URL link or image request to the iHance site that contains an identifier, which allows us to identify the person to whom we sent the message, record whether the email has been open and set a cookie so we can link non-personal data to their email address. We do this in order to tailor our communication for that individual.
We use non-personal information such as demographic data to analyze and develop our marketing strategy. We use non-personal information, such as web browsing behavior and IP address to determine how you found out about us, what your interests are regarding our services, and how to further improve our site and our service towards you. We also use reverse IP lookups to determine what companies are coming to our site. We do not share non-personal information with third parties.
HOW CAN I OPT-OUT?
We provide a user with the opportunity to opt-out at any time from any communication or data collection method that iHance employs. The opt-out option may be exercised by sending an email to firstname.lastname@example.org with a subject of “opt-out”. Please specify from which communication or data collection method you wish to be removed. The specified portion of your personal information record will be set to “opt-out” and you will not be contacted about iHance or iHance products and/or have data collected via that channel again unless you request us to do so again.
WHAT ARE COOKIES AND HOW DOES IHANCE USE THEM?
You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. You can still participate in different activities and obtain services offered on www.ihance.com even if you do not accept cookies.
HOW CAN YOU ACCESS OR CORRECT YOUR INFORMATION?
You can access, review and/or correct all your personally identifiable information that we collect online and maintain by emailing email@example.com with the title “information access and correction”. Please state the reason for the request. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
HOW DOES IHANCE HANDLE SECURE DATA TRANSMISSIONS?
Please note that on www.ihance.com there are no forms that allow you to transmit credit card information in order to complete a purchase transaction. Nevertheless, if at any future time we ask for a credit card number, we will transmit that credit card number in an encrypted format. We will use industry-standard, SSL (Secure Socket Layer) encryption.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, iHance cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
iHance acknowledges your trust and is committed to protecting the information you provide us. To Prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic and managerial processes to safeguard and secure the information we collect online.
This statement is effective on December 15th, 2001
CHANGES TO THIS PRIVACY STATEMENT
This Online Privacy Statement may change from time to time, so please check back periodically. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by email.